Hi ​@Monmon 

Welcome back to the Sonos Community!

The creation of new playlists or the editing of existing playlists are features not yet added to the new Sonos app. As a workaround, you should be able to do so from the Sonos app for Windows or MacOS.

You should be able to play existing playlists, however, assuming the music service they point to is still accessible. Playlists are now stored in the Favourites section, but if they will not play, I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.

Hi there,

i just downgraded to S1 and it is such a relief!

best

It’s complete crap that we still can’t edit playlists. This was supposed to have been restored in either September or October and then was pushed to December. Now here we are in the last week of the month and still no resolution.  Sonos is the absolute worst in terms of customer satisfaction.

Have people really now stopped bashing Sonos en masse for its utter failure to implement playlist management via the app? I cannot believe it’s now Jan 11 and I still can’t add any songs to my playlists or create new ones. Absolutely unacceptable and yet we have to accept it. And no, I don’t want to add songs via my MacBook, it’s a hassle to fire it up every time I want to add a song to a playlist, and I don’t have it on me around the house…

Can someone at Sonos say when this is going to be added as I’m starting to worry that it will never reappear and that someone somewhere at Sonos is hoping to just keep their head down and hope this goes away because they’ve realised the new app cannot ever accommodate this functionality….

So when will playlists be back and when can I edit old ones, this is crap. Pay a fortune and can’t do anything with it.

I just chatted with support, they are now saying playlist editing may not be added back to the mobile Sonos app and will only be in the desktop app….  Playlist creation and editing is the main feature I use in the app and this is incredibly disheartening.  I logged a complaint.  Everyone that uses that feature needs to make their voice heard soon or we may not get it back.  

That seems like a substantial shift, can you tell us who told you that? Certainly seems like a misunderstanding to me. 
 

Edit: oh, I see you used the term ‘may’. Seems counter to all the previously published information. 

I’d bet/hope that’s a misinformed agent and couldn’t imagine not being able to edit playlists - and the idea of relying on a pretty static desktop seems far fetched too (even if its very existence has helped many users carry on using their systems in the way they want).

Hopefully ​@Corry P could comment?

Corry P from Sonos, I think many thousands of us are sick and tired of the same old lines and pathetic workarounds that you tell us to utilize.  How about we get some straight answers as to why playlist editing hasn’t been fixed after it was promised in October and then pushed to December?  For the thousands of dollars that nearly all of us have spent on your products, we deserve much better than we’ve gotten.  I am absolutely incensed by the continued ineptitude that Sonos displays on a daily basis.  Your company is a joke!

This has been frustrating for me also, but I found a way to work with what I have. I make and edit the playlist in the music service I'm using. In my case it's Tidal. I then go to Your Services on the home page, select Tidal, My Collection, Playlists, Own Playlists and locate the Playlists I built. This works 'OK' but if you use multiple music services, no help. 

You'd have to build a Playlist in each music service and add each Playlist to the now playing queue.  This can also be done with individual tracks you "favorite" in the music service. The music services have better tools for building Playlists. Forget trying to do it in Sonos.

I also think, but can't say for sure, that you can't dynamically change the Playlist. You can add tracks to the queue while it's playing, but you'll also need to add those separately to the Tidal / Spotify Playlist so they will be there, the next time you select the Playlist. None of this is convenient, but at least I don't need to manually select what I want to play each time. 

I regret having upgraded from S1!