I was happy today because my Sonos app on my phone worked and I was able to play my music from my library, the reason I spent the kind of money I spent on the system. So because I was happy today and decided to see just how unhappy and frustrated I could get, I decided to run my Sonos desktop controller. I was expecting to need to update the app but what I got was “We found Sonos on your network” message. So if the app sees my Sonos system why would it not automatically connect? Good question but I clicked on “Let’s connect” and found that it can’t connect. Cant connect to the system that the app knows is there (over and over with the try again click). Go figure. Click on the link for firewall help and my firewall isn’t listed. And so now I can spend the next three hours on the phone with tech support or rebooting endlessly just to find out Sonos changed something useless to the system just to piss me off. Anybody have any suggestions?
Sonos desktop controller
+24What firewall do you have then?
If not correctly configured, a firewall will by definition block Sonos network traffic. That is kind of the point of a firewall.
What happens if you disable Avast, temporarily?
I’m assuming it is Windows 11, this desktop? Are you trying to connect using S1 or S2? Which Sonos devices are you attempting to connect to, and how are they connected to your LAN? What type of network device do you have?
I turned off the firewall and Sonos connected. I enable the fire wall and it connected again. Happy again but Why? Doesn’t make any sense.
No, it sure doesn’t. I’d assume something changed in the firewall by turning it off and on again. Perhaps it had failed to load everything properly until it was rebooted.
But your guess is better than mine. I’ve long been a fan of the ‘restart everything’ camp, just for issues like this. Forcing things to ‘restart’ is never, IMHO, a bad thing.
lol, I see someone ‘pinned’ my speculative reply. And all it is is a bunch of questions, not a ‘real’ answer, which you supplied yourself.
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