Answered

Sonos can’t add albums or songs to the queue

  • 9 November 2022
  • 3 replies
  • 233 views
M
Badge +4

Hi,
Suddenly Sonos can’t add albums or songs to the queue.
See the inserted image.
I use Tidal as music service. I have rebooted my router and my Sonos devices.
My Sonos devices are connected to the router with an ethernet cable.
The Sonos app is updated.
I don’t what else to do. Any suggestions?
Is the problem to be found with Sonos, Tidal or my network?

Thank you in advance.

 

 

 

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Best answer by John B 9 November 2022, 14:08

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3 replies

J

Can you play direst from the Tidal app to your Sonos speakers?

You could try uninstalling the Tidal service on your Sonos system then reinstalling it.

controlav
Userlevel 7
Badge +23

Generate a diagnostic and ask Sonos support to tell you what is wrong.

Author of the leading independent Sonos app for Windows, the only Sonos app for Xbox, and a Sonos app for iOS
M
Badge +4

Thank you very much.

Removing the Tidal service and adding it again seems to have solved the problem.

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