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Frustrated with Sonos for the 1st time.  I have owned Sonos since the ZP100 were 1st introduced. You can say awhile. My standard response to folks asking about Sonos is that it simply just works. Well I can’t say that now. Disappointed. 
 

lately my Sonos has quit working on my iPad.  It still works on my iPhone. It has worked on my iPad for at least 10 years. No recent changes to network or anything. Now it simply doesn’t work.  I’ve done all the basics, reset, turn off, reset router mesh system, etc.  

 

can anyone explain how to fix this?  I’ve read the threads on this subject already and tried them. Anyone at Sonos have a fix. I was your best non-Sonos employee salesman and now have a pause on my thoughts. 
 

steve

Which iPad is it?

What is the iPadOS version and which version of the Sonos App are you referring to?

What Sonos App permissions have been set on the iDevice, such as Bluetooth, network access, location access etc?

Have you checked your Apple & Sonos devices are fully up-to-date? 

Have you tried removing the App and reinstalling it and setting the various permissions again?

Is the iPad connected to the correct WiFi network (same as iPhone?) (Ensure it’s using the routers WiFi network and not a WiFi extender and that the WiFi/Wired network segments are not isolated from each other and the connection is not using ‘low data mode’.

Is there any security software running on the iDevice, such as VPN client? If so then disable these things temporarily and see if that fixes the issue.

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