I still have problems with login in to the sonos app, because its asking for the system owner. But what do I do? Is this still a problem.? I have two systems in two different countries???
What do i do
Page 1 / 1
Hi
Welcome to the Sonos Community!
Sorry to hear of this issue you’ve been having - especially as we thought we had already fixed it!
Could you please submit a support diagnostic and let me know here when you have done so? Please don’t share the given number. Thanks. This will come in handy when reopening the ticket for this issue.
Hi
I see that there are two systems registered to the email address that you are using here.
Please open the Sonos app and go to the User section (person-shaped icon in the top-right) - you’ll see the email address that you are logged into the app with. If it is not exactly the same as the email address you are using to post here, please log out and log back in again, ensuring that you make no typos as you do so.
I hope this helps.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.