Hello Everyone,
Since the version 14.18.1, I have a problem with my local library on My Cloud EX2 Ultra.
All my speakers and my Nas have a IP static addresses.
The library works fine during 3 days / 5 hours / 1 day and the library disappears from the Sonos app> I must update manually. Sometimes my library disappears from the Sonos app.
The Nas My Cloud works with the protocol SMB3, I have checked with the other protocols SMB1 and 2 and the problem appears also. I have also checked with an other Nas My Cloud but the problem persists. My network is always the same, no modifications, no new material.
Yesterday, I have phone with the support, solution given : uninstall and reinstall the library. That was fine during the day, the evening and today, library not present in the Sonos app.
Honestly, I am a little lost about this issue.
Thank you for your help or your ideas.
Kind regards.