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Question

'Something went wrong' when selecting Top Picks, Discography, etc

  • 3 July 2024
  • 5 replies
  • 80 views

Hi. 

 

First post, due to the frustration of dealing with the new app (yeah, join the back of the queue, I know).

Recent issue: when searching for an artist, the app finds it from my Deezer account, but if I try to select Top Tracks, Discography, etc, I get the really helpful ‘Something went wrong’.

Deezer is linked as a service.

 

Any suggestions?

5 replies

If you have the Desktop app or Sonophone check to see if this works there. 

Desktop app shows Deezer as a service, but if I try searching for artist, song, etc. it tells me ‘There was a problem searching. Please try again’.

Is this a widespread issue with sonos and deezer as I have the same problem. Almost un usable. Having to search in amazon music instead just to find and play something.

Is there a fix?  App and players are all up to date.

Userlevel 2
Badge +1

 

Just got round this issue by uninstalling latest version of app and going back to 16.1. Works perfectly now. And I get the old interface back which is way better. Win win.

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