+11
SiriusXM is “unable to browse music”. This is a constant issue for as long as I have had SiriusXM connected. It just doesn’t work worth a crap. It very seldom is able to connect, and when it does it will stop after a while with an “unable to connect” error message. I don’t know if this is a Sonos or Sirius issue, but neither seems to be doing a damn thing about it. Advertised services are NOT WORKING AS ADVERTISED. Someone please fix this worthless service or refund my money.
+14
Hi
Welcome, thank you for reaching out to Sonos Community, I totally understand where you're coming from and I’m here to help.
Just to verify on the local SiriusXM application are you having the same issue?
The log-in and password you're using for your account in the SiriusXM app and under the Sonos application are the same?
Try to reinstall the iPhone SiriusXM app, then remove and re-add the SiriusXM entry on Sonos.
Let us know if it works. If you need help with any other information, please be sure to let us know.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.