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S1 system adding new libary on a NAS results in Access Denied

  • 28 March 2023
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The main SONOS network in my house is S2 and connects to a music library on my Terastation NAS.  I am using my old S1 Sonos amp in the garage and cannot get it to connect to the same NAS music library.  When I add a new Library on the S1 system, using \\192.168.1.***\Music, I get the invitation to add the user name and password, however after adding the correct UN and PW the response is  - Access to the shared folder “\\192.168.1.***\Music is Denied.   Both the S2 & S1 systems are on the same LAN. Any help would be appreciated. 

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Best answer by Airgetlam 28 March 2023, 17:38

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As an initial guess, you have SMB v1 not turned on/available on the NAS, which S1 requires. However if you were to submit a diagnostic, and contact Sonos directly, they’d liable to see a better error in the diagnostic, and be more specific with the response.