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After two calls and several hours on the phone with Sonos, I cannot connect the library to Sonos S1. 

Sometimes Sonos doesn’t find the existing system and posts a firewall problem. There is no firewall.

I have made Music folders shareable, granted Sonos full disk access, and rebooted everything.

Has anyone found the magic settings to make the system work? If so, please share.

 

Hello ​@Sawyer704, welcome to the Sonos Community!

I am sorry to hear you are having issues setting up your Music Library to your Sonos S1 system.

I’ve had a look internally and found your escalated case, on which I requested for someone to reach out to you.

I hope you get sorted soon.


Hi,
Since updating my macbook to seqoia 15.1.1 the sonos app has dissapeared.
Its no longer availabkle to download from the app store ( This  device is not complatible for this app).

Any info would be appreciated.

Regards
Tom


After two calls and several hours on the phone with Sonos, I cannot connect the library to Sonos S1. 

Sometimes Sonos doesn’t find the existing system and posts a firewall problem. There is no firewall.

I have made Music folders shareable, granted Sonos full disk access, and rebooted everything.

Has anyone found the magic settings to make the system work? If so, please share.

 

 S1 requires SMBv1 to share your Music Library share.  I’m not Mac so not sure how SMBv1 would be activated.


Hello ​@Sawyer704, welcome to the Sonos Community!

I am sorry to hear you are having issues setting up your Music Library to your Sonos S1 system.

I’ve had a look internally and found your escalated case, on which I requested for someone to reach out to you.

I hope you get sorted soon.

I’ve been waiting a long time for a Sonos to reach out.


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