Skip to main content

I have two Sonos 5 speakers (gen2) paired in my living room.  When I connected them, the app said I have a very strong wifi signal.  Sometimes when I look for them on my iPhone (S2 controller), all other rooms are available but the living room just doesn’t exist.  I will then look at my iPad (sitting directly next to my iPhone) and my living room is there and available.

Later on, the living room will just “reappear” on my iPhone.  Also, those speakers are up on a high shelf so it is very inconvenient to unplug and reconnect them as a solution.

Have you tried rebooting your iPhone? You might want to reboot your router too.

The Play5 gen2 has more limited wifi capability than more recent devices and is only 2.4ghz compatible. Are your phone and iPad accessing that frequency or 5.0? 

Thank you GuitarSuperstar.  I will try rebooting the phone. nik9669a, I understand networking basics but am not highly conversant. I looked at my phone settings and opened my AirPort Utility app but didn’t see reference to frequency.

Terms & ConditionsCookie settings