Skip to main content
Answer

Removing older Sonos product from S2 without resetting it

  • January 24, 2024
  • 4 replies
  • 402 views

Forum|alt.badge.img

Greetings, 

I recently bought a new Sonos Beam which prompted me to finally upgrade my system to S2. I now only have one device, a Play 5, that is not compatible with S2. The Play 5 is in my office so I’m fine with keeping it on S1 and not using it in conjunction with anything else. The trouble is the S2 app keeps telling me I have an incompatible product and I can’t upgrade anything until I delete it from the S2 system. I understand that resetting the Play 5 will remove it but am wondering if there’s a less drastic way to do it, as I have a ton of music services, playlists, etc. associated with it that I’m not relishing recreating. Any help would be appreciated. Thanks. 

Best answer by Schlumpf

@phd67 

As you said the official way includes a reset of your S1 device. 
https://support.sonos.com/en-us/article/set-up-separate-s1-and-s2-sonos-systems

 

Im not sure exactly, but I think a workaround could be to keep just the P5 in your existing S1 System, to reset all other devices and set them up as a new second system. For this you would have to plug out the P5 while starting the app and all other devices being in setup mode. 
Create a new S1 setup with them and upgrade to S2. This might work but on the other hand you will have to do a clean setup from the beginning for this S2 system. 
So I don’t know what would be more work. Recreating the S1 or the S2 system…

Keeping all settings for both systems won‘t be possible. 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

4 replies

Schlumpf
Forum|alt.badge.img+18
  • Virtuoso
  • Answer
  • January 24, 2024

@phd67 

As you said the official way includes a reset of your S1 device. 
https://support.sonos.com/en-us/article/set-up-separate-s1-and-s2-sonos-systems

 

Im not sure exactly, but I think a workaround could be to keep just the P5 in your existing S1 System, to reset all other devices and set them up as a new second system. For this you would have to plug out the P5 while starting the app and all other devices being in setup mode. 
Create a new S1 setup with them and upgrade to S2. This might work but on the other hand you will have to do a clean setup from the beginning for this S2 system. 
So I don’t know what would be more work. Recreating the S1 or the S2 system…

Keeping all settings for both systems won‘t be possible. 


Stanley_4
  • Lead Maestro
  • January 25, 2024

This is all I find.

https://support.sonos.com/en-us/article/remove-sonos-products-that-are-not-compatible-with-s2

I don’t see a way to keep your stuff for the S1 Sonos.


Forum|alt.badge.img
  • Author
  • Contributor II
  • January 25, 2024

OK, thank you @Stanley_4 and @Schlumpf. I guess I’ll just bite the bullet, set some time aside, and do the reset. Appreciate the input. - Paul 


Stanley_4
  • Lead Maestro
  • January 26, 2024

A grand kid would probably have a great time “helping” you re-setup your Sonos.

Might even give you an idea for a birthday present. :-)