I’m so fed up with Sonos. I am literally furious that every time Sonos updates something, I have speakers that drop out of the system.
I cannot roll back my system to S1, when I start the S1 controller it tells me the problems, and what needs updating, then prompts me to download S2.
S2 fails to correct the problem, I just want at this point to return everything to its former working state without running through three floors and resetting everything. Sonos seems to do this to me every six month or so.
I have purchased Sonos products as gifts for others, I’m not doing that anymore if this is what I saddle them with.
At this point I have nothing good to say about product support, I just want my old, not updated system back.