This is 100% nothing to do with anything network / wifi related. Sonos themselves came out with a massive apology not that long ago telling everyone that it IS the app and they are working on a fix. That being said this “fix” was well over 6 months ago and it has gotten worse. So Ken don’t worry about what you are saying just understand that when you talk like an owner of the product and not a user it’s gunna get called out. I don’t deal in hurt feelings or anything I just deal in getting this rectified, if people get upset that’s their right to be offended haha. Anyway. No one can tell me that this is anything more than a Sonos app issue. It is software related and it needs to be fixed. I don’t have a solution all I can do is bring this forward to get enough people barking about it so they actually make it a priority fix now. Not down the road. We expect to hear something from an official person that actually says they work for Sonos vs a Sonos employee in customers clothing. Sorry Ken if it looks and walks like a duck….
I can only assure you I’m not a Sonos employee - I’m long retired - 2009 - (business owner and certainly not Sonos, or even audio related). The Wife & I live in the UK
I just don’t see some issues mentioned, such as the music ‘stopping playing’ mid-flow etc. as being Sonos App related, for the reasons given earlier.
If devices are disappearing from the Sonos App, then that’s ‘likely’ these days, to be mDNS/SSDP (multicast discovery) related problems and as I outlined in my earlier post, there can be ‘other reasons’ for that too that can be explored.
At the very least the things mentioned are worth exploring further, rather than doing nothing and thinking the issue might be new Sonos App related and solved with an update - I find that as being less-likely as Sonos would have resolved those discovery issues by now and by all accounts they have, for the majority of users.
I’m just suggesting to maybe look elsewhere to maybe try to resolve the issues you (and some others) are seeing.
Chromecast? Google Assistant? Amazon Alexa? Are you sure you're in the right forum and actually using a Sonos product? Where are these features supposed to be?
If you check the forum, you'll find plenty of threads from users complaining about Amazon Alexa and Google Assistant not working properly.
And just to clarify, Chromecast isn’t even a feature of Sonos. What’s going on here?
I’m sorry if you do not know how to play chromecast audio on Sonos - but if you search the forum you should find those answers. I accept there is a Google Assistant playback issue on Sonos currently, but that only started last week and is being investigated and hopefully a temporary outage that will be fixed in the coming days. Amazon Alexa is working fine (just tested that) and so is SVC. AirPlay & ‘Direct Control’ not presently tested at this very moment, but I believe there’s no problems there.
No point having Sonos of you run it directly to the speakers. The entire point of it is so your phone can run apart from blue tooth music to avoid having phone calls etc coming through while you are listening to music plus the added features of everyone else on the network to queue in and add music. You are essentially just using really expensive blue tooth speakers. Just buy JBL pill instead.
No point having Sonos of you run it directly to the speakers. The entire point of it is so your phone can run apart from blue tooth music to avoid having phone calls etc coming through while you are listening to music plus the added features of everyone else on the network to queue in and add music. You are essentially just using really expensive blue tooth speakers. Just buy JBL pill instead.
My tablet doesn’t receive phone calls, but I’m with you - I’d prefer a direct wireless connection between source and Sonos speaker(s) …and the various voice assistants, plus direct control do cater for that. Even Apt-X HD/Lossless Bluetooth is good though, if using a decent long-range TX and the Sonos Ace. I perhaps should have included TV Audio Swap sources aswell for those using the new Ace headset.
Hi All
To be abundantly clear, it is not acceptable for people to accuse other members of being bots, Sonos employees, or anything else, for that matter. All such posts will be removed, and anyone posting anything of the like will be warned and eventually banned from the site.
Networking has evolved over the years. The updated SONOS system uses the network differently than the older versions. Some router defaults do not support the new (actually more modern) SONOS approach. Adjusting the router configuration, or in some cases replacing the router, will cure most of the issues reported.
I’ll not mention a name, but a wireless access point company had been involved in many complaints on this forum. The grumpy company kept trying to pass the problem off to SONOS. Finally the company issued an update that cured the issue. Currently, we don’t see complaints involving that hardware.
