Answered

problem with android app

  • 18 April 2023
  • 4 replies
  • 62 views

Since I upgraded my Android device 18. Mars, I have not been abel to upgrade my sonos app. I have also tried to delete the app and download it againg. But now I can not download the app fra Google play store.

 

What have I missed/forgotten?

 

 

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Best answer by Corry P 19 April 2023, 11:06

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4 replies

Thx. Sorry. March 18 is right. Norwegian spelling. 

 

 

Userlevel 7
Badge +18

Thank you Bruce! That does indeed make more sense!

Of course, it didn’t help that Android versions used to be named after sweets!

I think 18 Mars is a date. Here in the states we’d call that March 18. 

But I’d concur, getting in touch with Sonos support would be wise ;)

Userlevel 7
Badge +18

Hi @Mr.JK 

Welcome to the Sonos Community!

I’m not sure I understand - Android hasn’t yet reached version 14, never mind version 18. Perhaps there was a typo in your post?

If you’re still struggling with this, I recommend you get in touch with our technical support for real-time support.

I hope this helps.