Not familiar with the Ray. I just know that I have read about issues with speakers connected by wire while the WiFi setting for same speaker is still on.
Does the Ray need to be wired?
No technically does not need to be. I actually meant my connect was wired. However everything that can be wired will be wired once I drop the cabling in the walls.
Hi @Darkstormyrain
Welcome to the Sonos Community!
Sorry to hear of this issue you are having with rooms going missing from the app - if rebooting your router by switching it off for at least 30 seconds does not help with this issue, I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.
I hope this helps.
Hi @Darkstormyrain
When use one of my tools to look at your system, it is all one system, as expected. Therefore, any “split” seen is a likely result of local conditions on the network.
I did recommend calling in - I was well aware of my limited understanding of your network configuration. However, when I said “reboot your router” I suppose I really meant “reboot your DHCP server and whatever devices may be providing (managed) switching functionality), but this would usually go misunderstood.
Importantly, we need to know what your speakers think about the situation - again, I recommend you get in touch with our technical support team for assistance.
I hope this helps.
