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Not seeing Apple Music playlist in S1 for Play:5

Forum|Forum|3 years ago
November 21, 2022
4 replies
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mxg
Contributor I

I am a long time Spotify user with the old Sonos Play:5. Usually I stream to Sonos directly from Spotify app on the phone (although I can do it though the S1 controller as well). I have been thinking of transitioning to Apple Music. I used a free third party app to move around 8 playlists from Spotify to Apple Music, and then I created new playlists within Apple Music. I added Apple Music to S1 as well. I can see Apple Music playlists through the S1 app, but only those that transitioned from Spotify; I don’t see the ones I created from scratch within Apple Music. I would appreciate some help.

Best answer by Ken_Griffiths

Dunno then, maybe speak/chat with Apple or Sonos Support. Here is a link to get you started with Sonos Support Staff, but this maybe an Apple issue.

https://support.sonos.com/s/contact

If you find the answer then maybe post it back here too, to assist others who may encounter the issue.

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mxg
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Contributor I
Forum|Forum|3 years ago
November 21, 2022

A small correction: one of the playlists I manually created in Apple Music is showing up inS1 but not others.

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Ken_Griffiths
Forum|Forum|3 years ago
November 21, 2022

A small correction: one of the playlists I manually created in Apple Music is showing up inS1 but not others.

Just a thought/suggestion…

Do the Apple playlists that don’t show, contain any tracks from your own ‘ripped’ music perhaps? If so I think you might need an iTunes Match subscription - but maybe try recreating one of the playlists using Apples music from their cloud service and see if that then appears in the Sonos App.