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New wifi. New app. How do I add my Sonos Ones?

  • May 21, 2024
  • 2 replies
  • 70 views

I have just had my router replaced. Ending up having to factory reset my pair of Sonos Ones.

Now I am trying to add them via the app.  Getting the message that it can’t ad them because they are not connected to my home wifi. How do I add them to my home wi fi?

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2 replies

  • Author
  • Contributor I
  • 1 reply
  • May 24, 2024

Can anyone help with this?  They were connected over wi fi. I have tried connecting them both directly to the router, one by one to find the new wi fi and then reverting back to wi fi, but the app still doesn’t find them. I am kind of out of ideas.

Has anyone got any tips for how to resurrect my previously reliable system? I am dumbstruck that simply changing wi fi should be so difficult.. 


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  • Senior Virtuoso
  • 6188 replies
  • May 24, 2024

The new app is causing many problems just now. If you hadn’t reset them you could have changed the router credentials but that’s too late now. 
Leave them hardwired for now, if that was working. 
Otherwise, it may be mid-June…