Skip to main content
Question

new sonos port wont play Apple Music

  • May 24, 2024
  • 3 replies
  • 143 views
S

Just purchased a Port to play music through my speakers in my home gym.  I have several Sonos products throughout the house. 
Port added to system without problem. 
Will not play Apple Music playlists. 
I have re-authorized Apple Music in the Sonos app…and Apple Music plays without issue on every other device. 
Port will play Amazon, Spotify, and Tune-In without issue.  Just will not play Apple Music. 
Has anyone else experienced this …and if so was the issue resolved? 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

3 replies

M
  • marcocampos
  • Lyricist I
  • 1 reply
  • June 20, 2024

I have the same issue: brand new Sonos Port, everything else plays fine except Apple Music. Did you figured out a solution for this issue?

S
  • sandokanson
  • Lyricist I
  • 2 replies
  • July 28, 2024

I am also having this issue, new port will not play Apple Music on it’s own, my other Sonos devices will (Arc, Older Port)

 

Any solution?

S
  • sandokanson
  • Lyricist I
  • 2 replies
  • July 28, 2024

Somehow I got it working, I checked the blocked sessions in my Zenarmor firewall and noticed a lot of blocks on the ip of my iPad (running the Sonos app) these are going to cdn.optimizely.com. After whitelisting optimizely.com my new port could play Apple Music.

 

Hope this will help you!

 

 

Terms & ConditionsCookie settingsAccessibility statement