I have had my sonos s2 app updated on my android phone and tablet. It now does not find my system. The s1 app does, but I would need to downgrade the devices. I am on the correct network.
Any ideas? My speakers are 10+ years old but not had problems before. It works off my wife's apple device.
I am having the same problem, and have no way of getting in touch with Sonos,, (phone, live chat, messaging), .. radio silence, have tried all kinds of factory reset, re-boots (all kit) - at the end of my tether - please update if you get any joy ?
(I am on iPhone by the way)
I managed to get through on chat. I got disconnected from the chat multiple times. Finally it was suggested to remove the "boost", I had. I have thick walls and Sonos struggles without the boost. Now, I am at least able to connect. I now have the same reliability issues I had prior to getting to the boost, but at least I am connected. Will try and get the boost to reconnect at the weekend, when I have more time.
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