Skip to main content
Question

music services not populating

  • 29 May 2024
  • 3 replies
  • 31 views

Music services not populating…..why?

Music services not populating…..why?

When you say not populating, you mean this area of the app is empty even though you have services enabled?

 


The music services I like to use are working okay here in all the Sonos Apps and include..

  • Amazon Music
  • Apple Music
  • YouTube Music
  • Spotify
  • Sonos Radio
  • BBC Sounds
  • Plex
  • iBroadcast

etc…


The music services I like to use are working okay here in all the Sonos Apps and include..

I’ve noticed that new releases of the app are not necessarily auto-updated under iOS and iPadOS. That’s an Apple thing, not a Sonos thing. ¯\_(ツ)_/¯

As a first (and easy) debugging step, folks should verify that they are indeed running the latest version of the app. Gear Icon > Your System > Manage > About Your System > Build … and compare against the release notes here

https://support.sonos.com/en-us/article/release-notes-for-sonos-software-updates