I have same issue 

So far sonos tech support has not been helpful 

This Sonos app is going from bad to worse. 

I’m having the same problem identified here. 

It was bad enough having to scroll through a list of albums, considering that I have a collection in excess of 500 albums accumulated over the past 40+ years, but now I’m having to scroll through individual songs on each album. Madness!

If Sonos cannot fix the many issues they are facing with this “new and improved” app, they should allow us to install the old app once more. 

Is there any alternative app that can be used to play music from my NAS over the very expensive but now unused Sonos speakers?

Same here, Music Library is now available in the app, but every song shows up as an individual album. Also on the Windows PC app.  

Haven’t noticed this, since my approach is to NOT use this app unless I have to.  I use SonoPhone or the Desktop App or the old app on an unscathed iPad.  However, I just checked my “Ace App”, and I don’t notice this problem after scrolling down through a few dozen albums or when I search an Artist and get Albums returned by the search.  I did update the app about a week ago.  And it displays the disingenuous spin letter from the CEO.

I notice now that my Desktop app wants to “update” and I’m a little afraid to do it. 

If I search for an Artist and get a list of Albums, there is no apparent way to add them all to the queue, only a Play button.  However, each Album is followed by 3 dots ”...” that allow me to individually add them to the queue: play now, play next, add to end, replace.  Same if I navigate to an Artist and view all their Albums - only can add individual Albums or Songs to the queue, not an entire Artist.  Not great, but certainly an improvement over the initial release of this mangled app.

It is definitely the desktop app that ruins it. Dont upgrade until fixed. 

I have the same issue across the board Mobile App and Desktop Apps . What are Sonos up to ? Is there a fix for it ? 

Thanks 

Same here? Is there a fix available. System is useless now

The Sonos app continues to be useless for me to play my considerable music library. But I have found a solution. Since I have both iTunes Match and Apple One subscriptions, I uploaded my music library to Apple Music and play from my iPad to those Sonos speakers that support Airplay. I know it’s not ideal but I’m at least able to play my music collection which I have accumulated over the past 40+ years. No one knows when Sonos will bring their new and improved app up to the functionality of the old app which it replaced. 

Music collectors made them great, now streaming clients are it over..  sad story

It’s simply shocking that there has been no app fix since the CEO of Sonos posted his “I am sorry we screwed up with the update but fixes are coming.” Well I haven’t seen any updates yet. Pathetic 

You’ve not received any of the updates detailed here?

https://support.sonos.com/en-us/article/release-notes-for-sonos-software-updates

The updates that are shown do not fix the problems.  The app as it stands now is a joke.  The CEO is a joke and so is is glib letter to us.  I have made the decision to move on from Sonos.  I will not allow myself to be treated the way Sonos has treated me and everyone else here.  It is absolutely ridiculous and unacceptable for a company to treat its customers with such disrespect.  I am done with Sonos forever.

What did you replace Sonos with?

Agree with charger. None ofpbthe updates relate to the music library problem which they promised to resolve in the initial updates.

To move on from Sonos I purchased two high quality speaker kits from GR Research (X-LS Encore for $360) and am making my own speaker cabinets based on a recent article in Fine Woodworking.  You can also just buy speakers but I wanted a fun project.  I will soon purchase an A/V receiver as well.  It has been a long time since I owned a sound system but I am excited to be able to control what I listen to on my own speakers and how I do it.  No more restrictions from Sonos on what I can play on something I paid for, no more frustration with the Sonos app and best of all, I don’t have to read idiotic letters from an out of touch CEO who has no idea what he is doing and couldn’t care less about customers.  For the receiver I am looking at a capable but relatively low cost Denon - maybe the S760H model for around $400 (hopefully a sale soon).  I believe that this setup will allow me to do far more than what I need (input sources, etc.) and the sound will be much better too.  Later I may add more speakers for another room.  BTW, I am going with wired speakers for now.  This avoids all the potential problems like I have now with Sonos.  If you go with a bluetooth speaker for instance I believe you need to use proprietary apps to use it.  This is exactly what I would like to avoid.  I am sure there are other ways to get away from Sonos but this is what I have chosen to do.

Thanks and good luck with your project 

Hi Bruce @Airgetlam ,
Just FYI: The multiple albums one song issue was caused by the Firmware 16.3 update back in July.
It therefore ​​​​affects all controllers including 3rd party controllers such as SonoPhone.
Unfortunately Sonos have not fixed this issue with subsequent Firmware updates.
As far as I am aware there are no release notes for the Firmware updates.
@Corry P and @KeithFromSonos (Reddit) have both indicated that Sonos are aware of the bug and “will be addressing it in a future update”.
Ross.

Ross,

I was asking a more general question, in response to the statement:

“…there has been no app fix since the CEO of Sonos posted his “I am sorry we screwed up with the update but fixes are coming.” Well I haven’t seen any updates yet.”

There have been, based on what I both see, and have downloaded, lots of updates. Perhaps not one that addresses the singular issue that others are discussing, but certainly lots of updates fixing / re-adding other things. If this person has not received any of these updates, it suggests an entirely different problem, which should be addressed as quickly as possible. 

I have not received any updates whatsoever. It is pathetic.

I have 3 Sonos systems and they are all useless to me.

Then I’d suggest you call Sonos Support directly to discuss it. There is no reason why you should have not received any of the updates on that linked webpage, other than some sort of blocking of the Sonos update servers (and/or Apple or Google’s servers).

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

You can fix this providing you are happy to forgo searching by artist or composer.

Download Mp3tg, open the folder on your disk, select all tracks, copy the Album Artist into the Artist and Composer field, save and then re-index your music library in Sonos.  Don’t put blanks in the Artist and Composer fields, which I also tried, for some reason Sonos doesn’t like this and won’t play them.

I have 1500 albums :)