Hi! So this is my second topic on this issue (first can be found here) but there is a systematic issue with Mixcloud. I can barely use it, and whether it works or not is really a toss up. My connection works fine as I have no issue with other services (Spotify, Audible). I have submitted diagnostics under 382695100.
Can you please do an analysis and check with your engineers what is wrong? There are way too many topics on this and the cookie cutter responses from your customer service stuff is not satisfactory.