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I know this question keeps coming up, but with no resolution. Lutron blames Sonos and Vice versa. There must have been a partnership at one time for Lutron to developed a product that can send commands to Sonos. Why can’t Sonos and Lutron work this out without just leaving dis-satisfied customers? 
 

Please provide a solution rather than lip service of calling tech support. It is a complete waste of time. 
 

we need playlists to be cleared when a new playlist is selected from the pico. Simple code change in the code that shakes hands with Lutron.

I’d dump this in LUTRON’s bin. SONOS provides an API that 3rd parties are free to use. SONOS will verify that the 3rd party application works before SONOS will list the application. In this case I think that there is a disagreement between LUTRON and users with respect to what is proper when a new playlist is selected -- ‘add’ or ‘replace’.