Skip to main content
Question

loss of playlists

  • 7 July 2024
  • 5 replies
  • 58 views

Just opened Sonos App ( set to auto update) to find all of my playlists have gone! How do I get them back.?

5 replies

If you don’t see them in favourites try reinstalling the app. 

Userlevel 7
Badge +23

Use the desktop app, or third party. Your playlists are still there, its just the mobile app can’t display them reliably.

Userlevel 1

hi Bumper have tried reinstall still all gone!

 

Userlevel 1

Controlav - ok desktop app has my playlists.

Whilst some relief as they contain our Wedding Day playlist, which took weeks to compile , and as a collective are my complete music collection, I need them on my phone app which is convenient and easily accessible - the point of the app in the first place! Thanks for your help in locating.

Controlav - ok desktop app has my playlists.

Whilst some relief as they contain our Wedding Day playlist, which took weeks to compile , and as a collective are my complete music collection, I need them on my phone app which is convenient and easily accessible - the point of the app in the first place! Thanks for your help in locating.

You can save the playlists to your phone with Phonos Plus ($1). Then use a web service like Soundiiz or similar to convert the playlist to whatever music service you use or edit for local library.

https://apps.apple.com/us/app/phonos-plus/id1511326524

https://support.soundiiz.com/hc/en-us/articles/360018717099-Export-Sonos-playlists-and-transfer-them-with-Soundiiz

Have a backup plan for sound if you use Sonos for music at your wedding, wireless systems can stop working at the worst times.

But Congratulations on your wedding 😁

Reply