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latest update is terrible (15.5)

  • July 6, 2023
  • 6 replies
  • 199 views

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The latest app update is terrible. My system freezes and stops regularly. The que empties itself. Freezing and dropping all of the time. My network is fine, pushing more than 200 mb per sec. I have reset everything multiple times. I have deleted and re downloaded the app multiple times. Sonos roll this back until you have something that works. I would never ever recommend anyone buy into this ecosystem. (Luckily when I avoid the Sonos app and use airplay it still works!) this is 100% a Sonos issue. 

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6 replies

If it is 100% a Sonos issue, wouldn’t everyone on 15.5 be experiencing the same problems as you?


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  • Author
  • Trending Lyricist I
  • July 6, 2023

Yup


Airgetlam
  • July 6, 2023

And yet we’re not. Seems odd. 

What part of your network is pushing 200mb per second? How do you measure that?  Is that from your router to an outside point, or from your Sonos speaker to your router, where most (but not all) wifi interference exists?

 


UKMedia
  • July 6, 2023

Problems after an Update are nearly always down to duplicate IP Addresses, as the update reboots your Sonos devices.  Please see my post: 

 


buzz
  • July 6, 2023

The result of a speed test is not a very reliable indicator of network health.


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  • Author
  • Trending Lyricist I
  • July 6, 2023

UKMedia I will try this. Thanks