We have two homes with Sonos equipment. The S2 update, as many of you have noted, has caused issues where we no longer have a functioning solution.
We think we understand what needs to happen. We need to downgrade some components that accidently got upgraded and then make sure we have an S1 controller.
When we get into the app to start the process, we get in this endless loop of downgrading and then requests to upgrade. We can’t find the process after many attempts. Is there a step by step instruction of what to hit to get through the process so that we have our system back?
Best answer by buzzView original