iHeart Radio app service in Sonos is not recognizing my location when playing radio broadcast of local sports game. It plays a continuous loop saying I am outside the broadcast area. I can play the same exact broadcast using the IHeart Radio app on my iPhone. All location services are ON for Sonos and IHeart Radio apps.
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Is the US set as your country of residence on your profile on the Sonos website?
Yes
Hi
If your region is set correctly, try re-authorizing iHeartRadio in the Sonos app. You can do this by going to Settings → Services & Voice → iHeartRadio → Reauthorize Account. After doing that, check if you’re still getting the same issue as stated in your original post.
If that step doesn’t help, I would suggest reaching out to our support team for further assistance, as they have the necessary tools available to help you troubleshoot this issue.
I hope this helps!
Talked with support. They could not fix the issue. They suggested I just Airplay the stream from the IHeart Radio app to my Arc.
I have the identical issue... is there a common Sonos solution? As opposed to the one to which the OP was told to resort.
Note - odd username is a product of odd errors during registration attempts
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