Dear Sonos,

Well….you have lost yet another one.  I’ve got over 5 grand invested in your products, and I’m done playing these BS games. I’ve followed every single thing I’ve been told to do by Sonos and have updated constantly to the latest versions. After all that, my path to my library to this day keeps disappearing, and fails to work. My speakers keep disconnecting, causing me to have to unplug power just to get them to work again. No queue control whatever. WTF ?. Everything worked awesome….and I mean awesome, up until your May update. I have supported this platform thru all the highs, and as of recently all the lows too. You have inconvenienced me to no end. I had prepared music for my daughter’s wedding, that obviously didn’t work out due to all the issues you have caused….and is all I get is a “we’re sorry” for the inconvenience we have caused you. If I did my job like your software engineers have done with this rollout, I would’ve been fired. This app update should’ve never been released to the public until all beta testing proved successful. If you are reading the this Mr. Sonos CEO, your apology letter doesn’t work for me. This whole mess lies at your desk, and your position should be evaluated too !!