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Hello. Since 10 days all my Sonos speakers can’t play Spotify and stream Spotify via Airplay. I have been in contact with Sonos support 5 times and yesterday they said that there has been a lot of users with the same problem. I have also been in contact with Spotify and they were not aware of the issue? I have updated all devises, re-installed Spotify and Sonos and done everything the supports have asked me to do. The only thing which is working is Sonos Radio and other music services but not Spotify.

I told Sonos support to put this as an issue so other users could be aware of this enoying issue. But not seen anything posted. I guess they prefer of spending hours of support of people like me contacting them instead...

Hello ​@EllenAura, welcome to the Sonos Community!

I’m sorry to hear about your Sonos speakers being unable to play Spotify or stream Spotify via AirPlay.

We are investigating the above issue for customers based in Sweden and are in direct contact with Spotify, working on a fix. I do not have an ETA yet, but will update this thread when I get an update for you.

I hope this helps.

Hello ​@EllenAura, welcome to the Sonos Community!

I’m sorry to hear about your Sonos speakers being unable to play Spotify or stream Spotify via AirPlay.

We are investigating the above issue for customers based in Sweden and are in direct contact with Spotify, working on a fix. I do not have an ETA yet, but will update this thread when I get an update for you.

I hope this helps.

Please make it work! If it's only a problem in Sweden - Then there should be a clear fix for the problem. When paying a lot for a system for using this feature, but it doesnt work.... Don't know what to say, but there should be a compensation for a issue like this.

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