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How the heck do I wipe out my account and start over

  • 4 December 2021
  • 1 reply
  • 1482 views

I have factory-reset all 10 of my sonos speakers.  I want to start installing over as if I never had any sonos speakers.   but the app keeps saying “let’s find your missing speakers” like it still knows I had them.

 

how do I remove all references to my speakers and start over?   It seems dumb that I’d have to “abandon” the account and sign up with a new email address.

 

I see many emails where people ask and answers are “why do you want to do that” or “you shouldn’t have to do that” -- I don’t care - I WANT TO FULLY REMOVE THEM from my account!

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1 reply

ratty

Did you also reset the controller app? 

BTW the players will remain on your Sonos account until they’re registered to a different account. This won’t affect the setup of a system afresh.

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