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How long will it be before Sonos gets their act together on the new app and S2?

  • August 29, 2024
  • 4 replies
  • 111 views

Why wasn’t this beta tested? If it was, it was poorly tested. When a hardware product is beta tested, it is released with 99% of the bugs worked out. With this software update, it seems like nothing was tested. And no, I will not buy or recommend Sonos to anyone again. This is a complete failure on the part of Sonos. I am obviously very saddened, frustrated and upset with this update or really lack of. I haven’t been able to use my Sonos Threes in my office using a library for more than 8 months! I am an android user and switched to S2 and then boom, no music library. Next, I enrolled in Apple Music since I was told that would work. So now I am an Android user with Apple Music that still does not work. Before you introduce additional items such as a sleep timer, maybe Sonos should fix things like a library, so that I can listen to my 1000s of songs.

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4 replies

MoPac
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  • Headliner II
  • 1110 replies
  • August 29, 2024

 Where is your library: PC, Mac, NAS?


  • Author
  • Contributor I
  • 2 replies
  • August 29, 2024

It is now in Apple Music because, I was told that NAS would not work anymore.


press250
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  • Prodigy III
  • 633 replies
  • August 29, 2024

Hi @toneman3, Sonos removed support for the SMBv1 protocol. If your local library is on a Windows or Mac, you can setup the library with SMBv2 which works fine with Sonos. If your local library is on a separate NAS, you’re okay so long as the NAS supports SMBv2. Happy to help in any case.


Ken_Griffiths
  • 22012 replies
  • August 29, 2024

Shared local libraries are working in the new Sonos App already, as the attached recordings hopefully show. You just need to ensure the library is shared using SMBv2 (or higher).

SMBv1 and HTTP shares are no longer supported due to known vulnerabilities so maybe check which protocol you’re using for your current share.

See these links for further information too…