Hello,
I am based in France
I succeeded to have my beam connected to my wifi routeur from freebox
I changed to Orange box but I have pb
I made sure to have a wifi on 2,4ghz antenna from my Orange box wifi
But I can not succeed to have the beam connected in wifi
It only works when my Beam is connected to my orange box with an Ethernet cable …
Could you help ?
Thanks
Hello
After changing your router, the Sonos System is missing the information required to connect to the new Wi-Fi network. You can use the Sonos App to teach your Sonos System the new Wi-Fi credentials.
Please follow the instructions in our support article on how to connect Sonos to a new router or Wi-Fi network, to get you sorted.
I hope that helps.
I finally succeeded by rebooting the sonos itself, you need to disconnet and reconnect the sonos by pushing on the reset button….
No, just unplugging the Sonos device from power for a minute will cause it to reboot. There was no need to do a complete factory reset.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.