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!!  Like many others I’ve just updated Sonos only to find I now can’t access my music library from the C drive of my laptop (Windows based).  

Sonos - please resolve asap for the thousands of users that will be affected by this error.  How can it be fair for consumers to spend hundreds of £s for speakers only to find they can’t play their favorite music on them?! !!

I agree. The speakers are great and I love that I can control each speaker. I also have spent over $1,000 and have enjoyed Sonos until yesterday. My music library is gone but not the streaming services which I find interesting. Money making companies are there but not my private library. Now I have to wait until Sonos figures out what to do. For a smart company,  not a good move.