Hello,
I know there is multiple reports about the same kind of issue but i can’t find any solution working.
I cannot play any playlist from Apple Music on my Sonos One. Even the small ones, be it in Shuffle or Normal. I always get the 1002 error code. The problem exists from any Sonos app (Android, iOS, macOS).
Also i have an alarm set for morning using an Apple Music playlist. It works approximately 50% of the times. This is my first Sonos system and that + to the impossibility since MONTHES to connect to Apple Music service from Android app, this is VERY VERY disappointing!