I recently upgraded a device from a connect amp to a new Sonos amp. The old one still shows up as not connected. How do I delete this old one from still showing up on the app?
Answered
deleting an old device from Sonos app
Best answer by Airgetlam
If it’s showing up in your router / on the app, and you’re really worried about it, try a reboot of both your Sonos devices and the router, to ‘flush’ the temporarily held assignment from your system. As
If it’s on the ‘I’ve purchased these devices’ on the www.sonos.com page, it will stay there indefinitely, until such time as it gets registered to another Sonos user, as
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I would hope but I need a confirmation of this. I see no reason why sonos doesn’t make it easy to remove a device.
+21I have an old Play 5 that is still there 5 years later. If the device is registered by another user it removes it from your account. If not it will stay.
If it’s showing up in your router / on the app, and you’re really worried about it, try a reboot of both your Sonos devices and the router, to ‘flush’ the temporarily held assignment from your system. As
If it’s on the ‘I’ve purchased these devices’ on the www.sonos.com page, it will stay there indefinitely, until such time as it gets registered to another Sonos user, as
“Selling” them to yourself, using a throw-away e-mail might be an option.
Yep, but they are trash so why would you care?
Set it up, do the sale, dump the e-mail account.
Sure there should be an easier way.
+18I have an old Play 5 that is still there 5 years later. If the device is registered by another user it removes it from your account. If not it will stay.
I think TS is not talking about his account, but about the app?
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I can tell you that a not connected device definitely will disappear from the app after 72 hours.
In your account as someone told before it will stay as long as it’s registered with another Sonos account. Sonos also can’t change that manually if you are going to ask them.
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