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Upgraded to the latest version. Figured it couldn’t get any worse. I was wrong. Anyone else having issues with Deezer?

I can navigate Deezer see my playlists, favourites etc. that’s all good

i can also see recent music played and searched for prior to the update and play that no problem

what I can’t do is search Deezer. When I try and search for music I get results from other services but Deezer has a red exclamation mark next to it. When I click on this I get the message “An error occurred with Deezer. Try again later”

I know it’s not my credentials or anything like that as I can still browse and play things from Deezer as explained above. The issue only occurs when I try and search new music

I’ve reauthorized the account but that made no difference. So if I want to listen to music now I need to use the Deezer app. Favourite the song or add music to a playlist just so I can then find it on the Sonos app.

 

Hi ​@essenby 

Sorry to hear of this extra issue you are experiencing. Please try removing your Deezer account from your Sonos system, and adding it again:

Remove a music service account from Sonos

Add a music service to Sonos

I hope this helps.
 

@Corry P 

Please ignore my comments regarding my Windows app not connecting to Deezer.  This was a local network problem and I can conform that, apart from the Search issue, there is no other issue with the Windows app and Deezer.  My apologies.


Hi ​@Gatchaman et al

I’m happy to confirm that we now consider this issue resolved.

Although it did not need a software update from us to fix it, it was us that fixed it (fix was applied to a server, I think), so it’s unlikely that the fault lied with Deezer in the first place.


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