Ref to two other similar posts that have gotten closed without definite answers on an ESSENTIAL feature that we all had “before appaggedon”.
🛎 Why has Sonos Favorites order (stations or playlists or combo) something so essential for daily use of the Sonos ecosystem not been brought back immediately? What is the logic the Sonos Ui/UX teams used for the “no choice, locked, re-ordering” of user’s favorites? ...and that logic works in which monocultural planet?
If one has adopted and adapted the alphabetical order feature for years to the point of even adding numbers or other signs (as order management hacks) in order to organize ‘priority stations’ by groups, from top to bottom, why now is it so multi-step lengthy to get to the stations one had at the top? First clicking on “Sonos Favorites” then on “Stations” or “Playlists” and on top of that many of the stations yield another page with an extra button. The concept of immediacy is not registering on Sonos UX/UI “human centered design” mindsets, not one bit and not democratically. The CEO’s letter talks about an order of fixes, but this, alphabetical order or SORT OPTIONS (like many platform apps) is not being granted in the ecosystem of ecosystems, the one ecosystem that needs it the most. Sonos, you know this is ain’t right and the fix on “simple dailies” is taking too long! Consider the two topics that your community managers cancelled (referenced) above and add this request, multiply it by the many thousands who don’t create the time in the day to let you know ...I mean, it took me months just to add this sonos-community-task to my schedule (should not even be necessary to let you know of something so obvious).
There is not even a temporary solution for re-alphabetizing or re-tricking the names (editing names) won’t do a thing as order seems (extremely illogical and willy-nilly) locked!! Why Sonos? Actually the question -back to the subject line is WHEN SONOS? WHEN?
Upon this fix, will one be able to manage the 3 Sonos Favorites rows up and down? Say I want Stations (1), Playlists (2) and Recently Played (3) ...do not assume for the plurality of users! Look at iOS Reminders for inspiration on this simple request.
Please do not archive this post without a solid answer.
#Anthropocentric #HumanCenteredDesign #Diversity #ClientBaseSuperServing
#ConsumerIntelligence (no need to offend it).