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The end of the ‘old’ Tunein has terminated the custom radio stream for a too long time already. There is a very cumbersome way to get it back, but it requires far too many steps and the custom links are sent to the favortires where they cannot be edited.

The feature still exists in the Windows App but it is useless.

I went to Sonos because of this feature and I’m not the only one in this case.

So, WHEN WILL YOU HAVE AN ELEGANT SOLUTION to the infuriating lack of this feature???

Hi ​@PhilippeM 

Thanks for your post!

I can’t give you a date, but I can flag this post as a feature request for you and it will be seen by the relevant teams for consideration. Keep the ideas coming!


Custom radio stations have been broken for 8 months since Sonos forced the new app on everyone.

Whenever I consider buying a new Move2 for the backyard, I remember you guys still haven’t fixed custom stations since the Ace fiasco.

 

I need the ability to add a custom streaming URL to Sonos, whether it’s through TuneIn or as a first-party feature.  This is BASIC stuff I shouldn’t need to beg to be restored on a $2000 speaker system.


@dgies 

The feature was lost with the end of old tuneIn support on Sonos. And the new tuneIn service does not support custom stations via Sonos.

So the only way would be to add custom stations directly to Sonos own Sonos Radio service. At the moment there still are some features to fix / bring back to S2 that already worked on old S2. 
I think after S2 has come back to the old status, Sonos will start to bring new features to the system. 


There is a painfull solution to the actual shortcoming regarding custom URL. This was detailed in a post you should find here :

It works, somehow … And furthermore, there are some more problem when listening a custom URL I have also experienced:

And, last but not the least, the custom URL appears like this (in my case, using Rockradio):

https://listen.*********.***/premium_high/bluesrock.pls?listen_key=0123456789abcdef01234567

(not an actual key) although I gave it a shorter name.

We are still far away from the ideal solution we had in the old application.

So, Sonos, keep improving. We will be thankfull to ‘find’ this feature anew.


I understand that custom radio is still not available, but it seems to tell me when I try to add a station for the 2nd, 3rd, etc time that it’s already in “My Radio Stations” but this doesn’t even exist. If it does, it’s cleverly hidden.


Very disappointing that the new SONOS app does not allow the addition of new radio stations.

It will become a typical business school case on how a company which dominated a given market lost it all because of a bad business decision !


Right ​@PHG10790

I’ll just add ‘Errare humanum est, perseverare diabolicum’ to the post. Sonos is the sole artisan of its fall by making the update irreversible since they presumably have also updated the speaker firmware. It would have been so easy to roll back before it was too late.

Furthermore, the new application is all but easy to use. You never know what you are doing, and you must almost rely on your luck to listen to what you want. It’s a very sad story.

And none of the problem reported in that post are solved so far.


@PHG10790 There are still some shortcomings, but radiostation can be added through the TuneIn app: https://support.sonos.com/en us/article/use-tunein-to-add-internet-radio-station-urls-to-sonos


@106rallye what about this issue, do you have any news?

https://en.community.sonos.com/controllers%2Dand%2Dmusic%2Dservices%2D229131/tunein%2Dnew%2Dcustom%2Durl%2Dbuffering%2Dproblem%2D6904141

 


You mean “after about 10 minutes the playback stops intermittently for a half-second or so. I don’t know whether it has to do with buffering, playback speed or the skipping? Not sure that this is a widespread issue, with only one user reporting it. Have you tried adding a radiostation this way.


I precisely added a couple of custom radio stations. And it’s not a couple of seconds but it stops completely, and one cannot play it again before at least a couple of minutes if not hours.

I’ve not yet wiresharked the whole thing but it seems that the stream is going through the TuneIn infrastructure. Once again, I’m not sure. The same stream is working perfectly when I use the application on my smartphone (I’m talking about rockradio dot com).

So, the network is not the problem. These problems began since the new app …

I would be glad to find a solution.


@PhilippeM 

How about other stations playing from tuneIn? Does that work better? 


@Schlumpf 

Good question: I use TuneIn exclusively to listen to my custom streams. This explains why I’m so infuriated by all the changes made since last year.

The custom radio was THE reason I came to buy the expensive Sonos stuff. I have absolutely no interest in Spotify or similar since they don’t have ‘real’ radios. It’s only a question of playlist and I don’t like this since you tend to listen only to music you already know.

I’ll give TuneIn a try though to find it I experience also the hiccups I have wich rockradio dot com.


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