The window/screen that shows the current track playing (see below) is getting totally stuck on my Pixel 7 phone. It doesn't advance to the next track, just gets stuck on the first. The speakers (ERA 300 pair) play back okay. I'm not getting the same issue on my two Oppo phones, it's just the Pixel phone that's affected. Have tried uninstalling/reinstalling app etc but no luck.
This is the screen I'm referring to:
Hi
Sorry to hear you’re having issues using your Pixel 7. Just to be sure I understand the issue fully, when the Now Playing screen get stuck after the track ends does it; move onto the next track and play but still show this screen, or does it stop and not play the next track? I have an Samsung S22 and don’t get this issue on my device.
If it’s the former, then would you be able to record a video showing this happening and uploading it to YouTube to share here? If this is a Pixel 7 specific issue, then a video would be great to send to our engineers.
If it’s the latter, it could be an issue between the Pixel 7 and your network. I’d suggest trying other services besides Apple Music if possible (since that is what’s in the screenshot). If you don’t have a service to test or trying another service produces the same issue, then I’d suggest contacting our support team as they have test accounts for other services they could attempt to use.
I hope this helps!
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