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Trying to connect to WD EX2ULTRA NAS Drive. Was getting an error that pointed to adding an entry to the Register which I did. However I still cannot connect.  Now get:

Sonos was unable to add the music folder
Please check that the path to the folder, and the username and password if needed, are correct.

Reason: Access to the shared folder “\\MYCLOUDEX2ULTRA\Public\Shared Music\iTunes” is denied.

This is successfully connected to iTunes on my PC running Windows 11.

Have also tried with “\\MYCLOUDEX2ULTRA\Public\Shared Music\iTunes\iTunes Media” and just Shared Music.

Please advise.

Sonos doesn’t use the same method as windows does to access the drive. The Sonos speakers run Linux, and use a separate way to connect. 

If you’re using S1, make sure your NAS is using SMB v1 and corresponding NTML. If you’re using S2, make sure your NAS is using SMB v2 or v3. 

Excellent! 

Sonos is now Updating Music Library.

Once all working the next step is to get it working on my iPad Air.

Music Library now in Sonos.

Many thanks😀

MalcolmK

Launched the Sonos App on the iPad and , hey presto, it’s working. Didn’t have to do a thing; the whole library is there. I had a little blip with the NAS though, Had to go back and select all SMBs to restore access on my Windows PC.

Thanks for the speedy response.

AIRGETLAM - I am trying to get my music library on my NAS to connect as well and came across this page.  You mention that if using S1 then NAS has to be set for SMB1 and if using S2 then SMB V2 for the NAS.  I find on my NAS that it is set for V2, but how do I find out if “I am using S1 or S2”?  

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