Cannot connect to music files stored on new laptop

  • 15 March 2021
  • 4 replies
  • 31 views

Get this message: unable to connect to //DESKTOP_PAPK80R/Music


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4 replies

Is the Sonos desktop controller installed? It also installs an HTTP service for Sonos to access the stored files, obviating the SMB requirement.

Windows 10 PC. A new Dell with McAfee Live Safe on it

 

If you are using a Windows laptop, this might help: https://support.sonos.com/s/article/813?language=en_US

You will also need to enable SMB(v1)/CIFS support on the Laptop.

Personally, I prefer to store my music on a NAS drive. A computer is not required if the music is stored on a NAS. Replacing or powering down a computer would be a non event.

Userlevel 7

Are you using a Mac or PC?