Changed my tidal subscription. Removed tidal from the Sonos app. Cannot re add it. It takes me to a tidal sign on page, all looks good and when I log on there it gives a message indicating tidal is set up for use on the Sonos app. But error message back on the Sonos app says “Tidal wasn't added, something went wrong, please try again. Frustrating. Tried on my iPad and also on my phone. Same thing.
Have managed to get this fixed, was playing music to one of my rooms using tidal (airplay). Using the airplay function at the bottom of the screen I went to add an addional room. This opens the Sonos app and seemed ato add Tidal to it, That's not how it supposed to work, but anyway, I got my result
Thanks for your ‘fix’ Peterjclarke which gave me a great hint.
I also could not add Tidal as a service to Sonos; same symptoms as Peterjclarke describes/shows above.
This is what I did and Tidal is now added as a service to Sonos………
+6Creative solution,
Glad you sorted it out, in a similar way to me. But it is a case of trying different things until you get a result. It's a shame. The most important / fundamental functions of the app are setting up and configuring your system. If there is one function that absolutely must work that is it. Once it is set up you can can do most things though AirPlay and not have to rely on the app. This is very bad form by Sonos, and is a disincentive to buy more gear from them. ( yes I'm writing this for the Sonos team to see, and get a sense of what their customers are thinking)
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