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Answered

Can't find Radioplayer

  • November 22, 2022
  • 10 replies
  • 157 views

I’m in the UK.  Why isn’t Radioplayer listed in the iOS app under ‘Add a Service’?

Thanks

David

 

Best answer by Belly M

It can take time to appear, bear with it.

Go to Settings/System/System Updates and hit Check for Updates. This can be necessary to force a refresh of the service list.

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10 replies

Belly M
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  • 1784 replies
  • November 22, 2022

Go to the Sonos website and login, check your location is set correctly.


  • Author
  • Contributor I
  • 5 replies
  • November 22, 2022

Yep, it thought I was in the US.  Changed it and logged in and out of app but still missing. Maybe I need to delete and reinstall app as well.

Thanks


Belly M
Forum|alt.badge.img+21
  • 1784 replies
  • Answer
  • November 22, 2022

It can take time to appear, bear with it.

Go to Settings/System/System Updates and hit Check for Updates. This can be necessary to force a refresh of the service list.


  • Author
  • Contributor I
  • 5 replies
  • November 22, 2022

So that didn’t work.  logged out and in and reinstalled the app. The website is screwed though.  As soon as you go to ‘Profile’ you get a corrupted HTML screen.  Happened with browsers on my PC and iOS device.  Maybe the Black Friday rush has caused a crash.


Corry P
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  • Sonos Staff
  • 9135 replies
  • November 22, 2022

Hi @David_W 

Thanks for reporting this issue with our webpage - I’ve flagged it with a colleague.


  • Author
  • Contributor I
  • 5 replies
  • November 22, 2022

The app has now appeared under the list of services.

Thanks for your help @Belly M 


  • Lyricist I
  • 2 replies
  • July 7, 2024

Re Radioplayer “This app is available only on the App Store for iPhone, iPad and Apple Watch.” so no joy for android users


  • Lyricist II
  • 4 replies
  • July 15, 2024

So when will radioplayer be available for the Android operating system in the UK please? Tunein always plays an advert first 


106rallye
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  • 6586 replies
  • July 15, 2024

@Ormondquay @nitramsaid Both your questions should be directed to Radioplayer, not Sonos.


  • Lyricist II
  • 4 replies
  • July 15, 2024

Hi thanks for your reply. Why radioplayer? The radioplayer app worked with the old sonos app, so surely this is more related to how the sonos app uses radioplayer?