I’ve got an unusual issue which has started over the last few weeks.
The Sonos in my bedroom (Wired Sonos Amp S2) when playing BBC sounds keeps dropping out - sometimes after 10 minutes, sometimes every 1 minute. The stream sometimes recovers after a 5 seconds, other times it simply stops.
This morning, when I played the same stream via my desktop App, it actually has given me a more useful error message (than I got from the App) stating “song not encoded properly” ?
However, if I play BBC Sounds via my mobile or desktop, it plays perfectly.
I’ve done the normal “reboot everything” including internet.
I’ve also setup continual PINGs from my desktop to the Sonos in question (just in case its somehow having connection issues) and to the Internet (just in case my Internet is failing). Everything shows a constant connection. Obviously Sonos buffers the audio stream anyway, so the odd packet loss should not impact it (if I stop the internet it takes around 25 seconds before the radio actually stops).
Is this a sonos issue or a BBC Sounds issue? I’ve done some searching, not found any BBC sounds issues and obviously searching for Sonos issues there are loads related to app..etc.
I did raise this with Sonos support - not very helpful unfortunately, they sent me a guide on how to configure wifi? (despite the device being wired)
Any suggestions?