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Apple playlist not coded

  • 24 April 2023
  • 2 replies
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All of a sudden my Apple Essentials Playlist is come up not encoded correctly , whats that about?

Is there anyway to correct this issue.

Thanks

 

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Best answer by Corry P 1 May 2023, 16:57

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Userlevel 7
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Which playlist exactly? I can’t find one called “Apple Essentials”.

Userlevel 7
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Hi @firecodeny 

Welcome to the Sonos Community!

Does your playlist point to tracks that have been uploaded to Apple Music specifically? If so, we are aware of an issue whereby tracks uploaded to Apple Music will result in a “not encoded correctly” error when attempted to play on Sonos.

You can avoid this issue by playing from a search result, rather than via Browse, or by grouping-in a device that does not feature on this list:

  • Amp

  • Arc / Arc SL

  • Beam (all generations)

  • Era 100 / 300

  • Five

  • Move

  • One / One SL

  • Port

  • Ray

  • Roam / Roam SL

  • Sub (gen 2, gen 3) / Sub Mini

  • SYMFONISK products

Apple is currently working to address this issue.

I hope this helps.