Apple Music issues

  • 11 December 2019
  • 1 reply

  • Contributor I
  • 0 replies


Connected to Apple Music account to Sonos. I have been searching in Apple Music by Artists no problem. Suddenly it won’t let me search for music by artist at all. 
reconnected to Apple Music with Apple account through Sonos and now only my Apple Music library is all I can access?? Can someone help with this?


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1 reply

Userlevel 7


Check the Sonos app and your device for updates. If that doesn’t correct the issue try the following:

  1. Sign out of Apple Music
  2. Delete Apple Music  from the Sonos App
  3. Delete the Sonos App
  4. Power Cycle your device
  5. Reinstall the Sonos App
  6. Sign into Apple Music
  7. Test your Sonos.

Let us know how things sort out.