app partially working. Detects speaker but no options to play music or change settings. Tried deleting and reloading app, no luck. I aso restarted Internet modem and router. This is what I see in the app.
Answered
app not working
Best answer by Ken_Griffiths
It looks like something is blocking the Sonos App from seeing the Sonos HH on the WiFi network subnet. Three initial things that spring to mind to perhaps check:
- AP isolation on the local router
- That the mobile controller is on the same AP and Subnet as the Sonos devices.
- That the mobile controller is not being blocked from seeing the Sonos HH due to security software on the mobile, such as VPN client, etc.
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It looks like something is blocking the Sonos App from seeing the Sonos HH on the WiFi network subnet. Three initial things that spring to mind to perhaps check:
- AP isolation on the local router
- That the mobile controller is on the same AP and Subnet as the Sonos devices.
- That the mobile controller is not being blocked from seeing the Sonos HH due to security software on the mobile, such as VPN client, etc.
Thank you for the information. I got the application working. The AP subnet settings looked suspicious so I reset all of my Sonos equipment and the application. Thanks again you rock!!
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