I am running Windows 10 and the music is all digital on both my C drive and the Cloud. After the update, now Sonos can no longer see/read my Apple Music Library. My whole system is now basically useless. I can bluetooth to my Move but … really? if that’s all i want to do I don’t need Sonos.This worked fine until the update. No warnings. Nothing. Just no longer works.
Question
After the update this week, my Sonos can no longer access my iTunes Music Library.
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
With the new Sonos update I got yesterday, I again lost all access to my Music Library on my iPad and my Music Library will not play on my Macbook Pro. Looks like another call to Sonos today. I hope it’s not an hour in the queue on the telephone like it was the last two times I called. It never used to be like that. But, I need my Music Library, that’s my only source of music!
Ok guys, don’t know if there was another app update or not….but I got the sonos app to see my playlists. I opened iTunes, and File> Library> Export Library… I exported to my Music folder. Then opened the sonos app Manage> Music Library Settings> added the Music folder. Then the sonos app went to work, and my iTunes playlists are back! I hope this helps you guys!
I tried this and was able to export the .xml file but when I tried adding it on the Sonia app the xml was greyed out …
Ok guys, don’t know if there was another app update or not….but I got the sonos app to see my playlists. I opened iTunes, and File> Library> Export Library… I exported to my Music folder. Then opened the sonos app Manage> Music Library Settings> added the Music folder. Then the sonos app went to work, and my iTunes playlists are back! I hope this helps you guys!
I tried this and was able to export the .xml file but when I tried adding it on the Sonia app the xml was greyed out …
Maybe see if this link will assist you… (and don’t forget to re-index too)…
https://support.sonos.com/en-us/article/itunes-playlists-missing-from-sonos-library-on-usb-drive
Chazilla,
After this latest update, I can see my playlists but I’m back to getting the ‘access denied’ error. It sounds like that was NOT what you were having trouble with, correct?
Joe
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.