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advertisements on a non-advertisement Sonos plan

  • 29 January 2024
  • 3 replies
  • 39 views

I believe I am signed up and paying Sonos extra not to have advertisements interrupt my music listening, however as of late about every 15 minutes an advertisement pops up ruining my music listening pleasure. How do I stop your advertisements? I really hate this distraction.
 

Irritated Sonos Listener

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Best answer by Bumper 29 January 2024, 17:41

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3 replies

Userlevel 7
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Sonos owned stations are the only ones that are ad free. If you are listening to one of the global broadcast stations they aggregate to the service it can have commercials. 

My connecting services is Spotify and my contract with them is also advertisement free, where’s the disconnect?

Userlevel 7
Badge +15

My connecting services is Spotify and my contract with them is also advertisement free, where’s the disconnect?

The disconnect I’m having is you said this

 

“I am signed up and paying Sonos extra”

 

which implies you are using Sonos radio.

 

Now you say Spotify.  
 

Are you paying for both? You won’t get ads with paid Spotify. But you might with Sonos radio.